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Service Desk Manager Qualification Exam (SD0-302)




IT SupportOnline Courses


Job Aspirants


Both Classroom and Online Classes


Week Days and Week Ends

Duration :

60 Days

IT Support Objectives

•How to secure IT Support services.
•Explore how to use existing features in IT Support .Learn how to use conditional statements in IT Support .
•How to store and handle file upload in IT Support .
•Learn Everything you need to know about Basic IT Support
•Learn IT Support at your own pace with quality learning videos.
•You will learn how to draw different IT Support entities through code.
•Go through all the steps to designing a game from start to finish.Learn IT Support From Beginner To Intermediate Fast! Become a IT Support expert in no time!

Service Desk Manager Qualification Exam (SD0-302) Course Highlights

•We are Known for High-Quality Training
•Exercises and handouts after every session
•Flexible batch timings – Weekend & weekdays.
•The courses range from basic to advanced level
• Greater productivity and increased workforce morale
•Courseware that is curated to meet the global requirements
•Live project based on any of the selected use cases, involving implementation of the concepts
•This Instructor-led classroom course is designed with an aim to build theoretical knowledge supplemented by ample hands-on lab exercises

Who are eligible for IT Support

•Android, Android Sdk, Freshers, Electronics, Java, Android Developer,,, Application Support, Software Engineering, Advanced Java, android
•HR, HR Manager, Human Resource Manager, HR Generalist, Cognos, BI Developer, OBIEE, Tableau, qlikview, Data Modeling, Dimensional Modeling,
•java, php, .net, 3dmodelling, unitydeveloper, androiddeveloper, gamedeveloper, Software Developer, Php, Java, Photoshop
•QA Engineers, C++ Developers, Dot Net Developers, Mac Os Developers, Project Manager, Java Developers, Android Developers, IOS Developers
•Software Development, Big Data, Hadoop, Spark, Hive, Oozie, Big Data Analytics, Java, Python, R, Cloud, Data Quality, Scala, Nosql, Sql Database, Core Java


Course in Pre-Launch Mode,Total number of question will be around 130+. SD0-302 practice test It cover 100% of SD0-302 certification syllabus. You can find questions more on practical side,they will help you to solve your real time problems. SDI Service Desk Manager is designed for existing and aspiring service desk managers and supervisors who intend to enhance their managerial and team management skills. This course covers a wide rage of domain to build a professional Service Desk Manager. The students will equip with the essential management capability to lead and build a sustainable service desk team. Additionally, this course encompasses service management best practices that provides the students with essential process and tool knowledge to attain efficient, effective and economical service desk processes It addresses the support methodologies, technologies and tools utilised within the service desk. It reviews key issues such as: service level agreements; the benefits and pitfalls and the importance of metrics; the implementation of service management processes.

Eligiblity for Certification :

service desk managers and supervisors Any one who want to write SD0-302 exam